A Word of Thank YouThe men and women of the RCMP in BC take great pride in providing professional service to the communities they serve. It is reassuring for them to hear that they have made a difference in someone's life. If you have had a good experience with one of our RCMP members, units or detachments, we encourage you to email us about it in the official language of your choice at email@example.com.
I'd like to pass on my thanks for your team's care of Chemainus Secondary School. On the day of the Snapchat threat to the school my daughter's PE class went outside to play softball. Two officers who had been patrolling by bike came over and joined in the game. My 14 year old daughter has not had interaction with police before and was impressed that they would do that. She also couldn't stop talking about what good players they were!
Thank you for succeeding in helping the kids feel safe on a strange day.
Letter received by the BC RCMP from a grade 1 class at St. Matthew's Elementary School.
Hello! My name is Jennifer and my husband's name is Derrick. Over the weekend, my husband and I
decided to take our boat to Stave Lake. We like to venture off to the far end of the lake where it is very quiet. Not a lot of boaters are in this area. Well, this came back and bit us in the butt. We had enjoyed a few hours at our quiet location with our dog, and enjoyed a nice lunch. When it came time to head back to the dock our boat motor wouldn't start. We changed the spark plugs....double checked the gas...thought we flooded the engine.... waited for about 20 min and still nothing. We were now stranded. No cell service and no back up motor. We noticed a boat that went by earlier ...and at this point our only option was to wait and pray.....and try not to panic. Behold across the lake a boat was headed in our direction!
It was the RCMP pontoon boat! Thank goodness! Two constables from Mission detachment came to
our rescue!!! Probably the last thing they would want to do because we all knew it was going to be a
very slow tow. It took 2.5 hours to get us safely back to the dock. Both constables were very
professional, very friendly and gracious!! If it wasn't for them, who knows what would have happened to us. We honestly can't thank you enough!
Our SINCEREST, WARMEST, HEARTFELT THANKS!!!!
Tk'emlups Rural Detachment 2017-05-27
A BIG thank you to the Three officers who came to our rescue on Saturday from the Kamloops rural detachment.
Our day started off great we were following my husband and my father-in-law on their motor bikes for a drive in the lac du bois grasslands. We were separated from the boys during a bathroom stop and followed the same path we planned on going with them figuring we'd find them a few feet ahead, after a few minutes we found the roads becoming a bit treacherous and agreed to turn around the next area we had space too, well.... there wasn't anywhere to turn around, so we looked on the map and saw that we were almost out on the other side of things and since the road behind was steep, it was easier to keep going down then to try going back up. We got to a fork in the road to the left was gated and locked and to the right the road was washed out and so we tried to go back the way we came and the vehicle wouldn't have any of that.
We were stranded. With two kids.
My mother-in-law walked around till she got a cell signal, she was able to contact 9-1-1 to reach for help, the operators on the line were extremely helpful and assured us they would get us out of there safely, even if they had to get search and rescue to ATV us out. We contacted out family to make sure our Hubbys made it back ok.
Three RCMP officers found us, they were amazing. Not once did they make us feel stupid or ashamed for getting ourselves into a predicament like this. In fact they told my mother-in-law she was an awesome driver for getting through the roads so smoothly. They made us feel safe, they told us they were just here doing their job and not to feel bad for needing them. They stayed there with us for hours, we finally got a plan to get our family to go around and meet us in the other side of the washed out road to walk through and get the kids and ourselves to safety, there was a final officer who stayed with us, RIGHT UNTIL THE END, even though he knew we had family coming to get us from the other end, he never left. He stayed with us for hours! He made sure we were safe and even stayed with us while some local ATV path riders helped us all to get through the washout with their winch.
I tried so hard to make a mental note of all of the officers names especially the one who stayed with us to the end, but of course in my motherly panic and adrenaline it has slipped my mind,
But to the final officer who stayed please know from the bottom of my heart, thank you, thank you so much. Thank you for staying with us and keeping us safe, thank you for everything you did. It'll never be forgotten.
You are literally our Heroes.
With much appreciation and thanks,
The Pecks (Siobhan, Marissa, Liam and Desmond)
Pictured below is a photo of Cst. Buck's very dirty truck, taken after he returned to the Tk'emlups Rural Detachment
Hello, I have a small story that happened to my family over the long weekend that I would like to share (it's a feel good story)
On my way home from camping with my wife, two daughters and dogs my truck (towing a trailer) blew a transmission cooler line spraying fluid everywhere. This happened between Peter's road exit and flood hope rd right after the scales.
Fortunately for me one of your fine highway patrol men saw this happen and zoomed up behind me, using his patrol car to block traffic so I could assess the situation without worrying of vehicles. This was so much appreciated. I have been in the same position before and it really sucks.
Not only did he help with traffic, he also held traffic until I was able to get to speed, followed me up to the next exit, and then followed up making sure we were all Okay.
He went above and beyond what I could ever ask for. I wasn't able to get his name as I had a lot on my plate, but if this could somehow make it's way out so he may read it.
Thank you. Thank you very much.
Letter received by the Wellington Street Chilliwack RCMP Community Policing Office.
Today while walking in chilliwack I dropped my purse and everything that was in it scattered so I knelt down to pick everything up. A police officer drove up behind me and immediately pulled over, obviously thinking I was hunched over because I was hurt or upset. She parked and came up to me and asked if I was ok. She was so kind, and so concerned, and it really impressed me to see such a friendly and caring face! I didn't catch her name, but she is black and appeared to be younger than thirty! I hope you can figure out who she was and tell her I say thank you for caring!
West Shore 2017-03-17
Comox Valley 2017-03-14
Joan Cotter attended today to pass on a huge thank you to the members who attended with EHS to assist her son R. Macdonald today.
Ms. Cotter stated that her son has had a brain injury and has some difficulties with mobility and after falling out of bed, he could only think to call 911. (In order to gain entry, and avoid damaging a door or window, they entered through a dog door).
Macdonald was so impressed by the professionalism and quick response by the RCMP and Ambulance and wanted to pass on his thank you!
Richmond - 2017-03-10
My wife and I would like to thank Constable Galbraith for his quick and professional response to our report of the loss of her laptop at the Richmond Centre on Friday (March 10) afternoon.
He was quick on the scene after Sandra had filed the report by phone.
To our relief, someone had found the laptop and returned it to the Richmond Centre security office at around 7.45 pm. Constable Galbraith retrieved it from the office and returned it to us.
He was a calming influence during our panic as the computer contains a lot of valuable personal and professional information.
Thank you RCMP and Constable Galbraith for giving us confidence that we’re in good hands.
Sun Peaks - Kamloops 2017-02-21
You folks are AMAZING!
3 families from Ontario arrived to ski at Sun Peaks yesterday. At the end of the day when we realized that 5 of our loved ones had not arrived home the Sun Peak ski patrol (Jay and Chris) and team swung into action! They next contacted the RCMP and Josh Buck was our contact. After several hours about 21:00 hrs 3 of our young adults thankfully appeared to the Search and Rescue truck where the team and our contact Kevin looked after our children as well as our needs. We were still missing 2 adult
males as well as we learned that there were 2 other men also still at large. Many hours later well into the wee hours of the morning the persistence of the drone team located our party of 2. The rescue teams then pinpointed the location of our family members and brought them to safety!
Many thanks to all for your patience, persistence and forever calming spirit. We are forever indebted to you and your teams of awesome volunteers! Please pass this on to the teams and members involved in last night's heroic endeavor.
On behalf of all of our grateful families
Vernon/North Okanagan, 2017-02-15
Vernon/North Okanagan RCMP received this Thank You note in the mail on Feb 15th, from a student at the Silverstar Elementary School in Vernon.
Shawnigan Lake, 2017-01-30
My name is Brian Doucet and your contact information was provided to me from my friend Rob Webb.
Shortly before Christmas, I believe you stopped my son Jackson in a new driver overloading situation at Shawnigan Lake School arena. Rightly so, as he is 17 and was about to leave school driving a vehicle carrying 3 other people. I am sure the vast majority of others in your situation would have written up a ticket but instead you presented him an option. I may be off in the finer details as it took Jackson a week to gather the courage to tell me but my understanding is you gave him the choice of writing a 1 page paper reasoning why overloading should be a law or accepting the ticket. He told me he accepted your offer and completed the paper for you.
I want to thank you for giving that young man the opportunity to learn so many important lessons from his mistake. Jackson already has a strong sense of community but you have deepened that reasoning for him and in a time when there is so much backlash and negative media against the various police forces you showed him an understanding side. We took the time to talk about overloading and the dangers and distractions it presents to new drivers. I am certain he is more enlightened to those facts now and of the responsibility he has.
Thank you for the way you handled this situation, i am sure you dont hear it often enough.
North Vancouver, 2017-01-10
This past Tuesday, January 10, a thank you card (attached) and flowers were dropped off at the front counter (flowers are still there) of the North Vancouver RCMP Detachment. They were from the AMINZADEH family of North Vancouver.
Narges Aminzadeh expressed their gratefulness for the support and professionalism given to them by the police back in May 2012 when their family home burnt to the ground.
At 75 years old now, Narges told me they lost everything in Iran before fleeing to Canada and then to lose everything a second time has been very difficult for them. Now years later they have re-built their home and their lives (her husband received major burns to his face) they feel fortunate enough to have another start in life! (she commented she is a retired school teacher and continues to tell everyone how much they owe to the police of North Vancouver for all they did).
This is a THANK YOU. On Sunday, Dec 11 at approximately 5 pm a flat tire had me sitting on the shoulder of Hwy 3 just east of Cranbrook waiting for assistance when two of your cruisers bracketed me for safety. One officer even offered to change the tire for me if the tow truck was going to be a long delay. And that officer stayed until the truck arrived and loaded up my vehicle. I'm sorry I didn't get your name. Many thanks, and Merry Christmas.
Surrey, November 2016
Although this happened many years ago back in 2008 it has had a lasting impact on my life as well as my child's! I unfortunately was caught in a domestic disturbance and officer Tyner Gillies from the Surrey detachment came to my aid that day. As you can imagine, the ordeal was not only frightening it was also traumatizing. Tyner kept me calm and provided me with all the information I needed to move forward with seeking justice and my life. During the trial he was kind, caring, friendly and emotionally supportive! I knew that I had the courage to stand up for myself and face my ex because he was there at my side! A few years later, he continued to offer email support and answered any questions that had come up. Without him, my child and I wouldn't have the life we have now! We are happy, safe and Tyner has made all the difference in our world. So I would like to personally thank him and the RCMP.
Ridge Meadows 2016-11-25
Sir, Good Morning:
My note is delayed as a result of some family issues that came up suddenly. My wife and I were amongst the thousands of residents that took part in the Remembrance Day Ceremony in Maple Ridge earlier this month. We were standing with some friends waiting the parade to approach and I noticed Cpl. Steve MARTIN checking the route on his police motorcycle. That in itself is not particularly noteworthy but watching Cpl. MARTIN not only carrying out his duties to ensure the safety of all those participating in the event, but I noticed that he also took time to wave to numerous young children as he made his passes back and forth on 224th Street. Once the parade had passed and all of the participants of the parade were in position I again noticed Cpl. MARTIN, now walking through the crowd on foot. Cpl. MARTIN made several passes by the area where we were standing and on each pass not only was he checking to ensure the safety of all those attending but he also took the time to interact with numerous young children in the crowd, each time stopping, taking a knee or squatting down to give each youngster a high five. As the ceremony was drawing to an end and the parade was beginning to approach 224th Street, Cpl. MARTIN arrived on his motorcycle to escort the parade north on 224th. As the parade was approaching Cpl. MARTIN noticed a few young children who obviously wanted his attention. Cpl. MARTIN checked on the approaching parade, placed his motorcycle on its side stand and quickly went over to the children and gave each of them a high five and quickly returned to his bike just in time to carry out his duties.
Not only were my wife and I greatly impressed with Cpl. MARTIN and his interaction with the children but our friends were also greatly impressed and made some very positive comments as did numerous other people standing nearby. Cpl. MARTIN’s actions on that day are not only a credit to him but a credit to the Force as well. I believe he is an excellent role model for some of the other members of Ridge Meadows Detachment. The bright smiles on each child’s face as well as their parents are a testimony to positive influence he had on the citizens of our community.
My heartfelt congratulations to Cpl. MARTIN.
North Vancouver 2016-11-20
My mother, Ines Reyes, was hit by a car and suffered serious trauma while walking on the sidewalk near Lonsdale Avenue and West Keith Road on July 20. She was hospitalized due to her injuries and we expected that she would come home on Sept. 7. Unfortunately, Mom experienced complications at the hospital, where she passed away Sept. 14. My father (Jorge Reyes) and I are heartbroken and we miss her deeply.
We would like to thank all those who were involved in saving her life. Mr. M. was the first at the scene and feverishly attempted to stop the driver from hitting her while reversing to leave the sidewalk. He also applied pressure to stop the flow of blood until the ambulance arrived. We owe you a great deal of gratitude for taking the time to help a stranger who means the world to us. We have never met you but you are forever in our hearts and thoughts.
We are also indebted to several North Vancouver RCMP officers for their support, empathy, guidance and compassion; Const. Chris Noordlund, who gave me the terrible news kindly and carefully; Const. Blaise Picketts, who sat with me at ICU in Lions Gate; Const. Robert Savill, who gathered valuable information; Const. Shane Padilla-Thorntons, who answered my questions personally and via email; Const. Peter Kennedy, who was a constant source of support and information at the RCMP office, and Sgt. Bryce Petersen, whom I never met, but I understand took extra time to gather evidence. There may be others involved and we apologize if we have left anyone out. We would like to recognize all these dedicated officers who gave so much of themselves to help us cope with this unbearably painful and traumatic experience.
We would also like to thank the City of North Vancouver, which quickly put up a barricade to stop drivers from parking there. They have now also placed boulders on the sidewalk, which (I hope) will be the beginning of a
parklet with flowers, trees, a memorial bench for Mom. You all have our eternal gratitude and will be forever in our hearts.
Cristina Reyes North Vancouver
I didnt get much sleep last night and did not monitor my speed that well resulting me in being pulled over by one of your officer this morning at 7:50AM (Badge # 61769).
I noticed some small things that caught my attention for example she fixed the N sign I had at the back and she was really polite while being very professional and doing her duties , and she concluded the matter by giving mew a "notice and order".
I am grateful for her being reasonable and caring and I hadn't had the chance to properly thank her.
Please thank her for me,
Fort St. John, 2016-10-18
I wanted to post this on your page, but Today I watched a police officer turn his lights on, pull over and get out of his car. He approached an older lady who had been standing on the corner. I thought he was going to reprimand her or something but instead he did something I'd never seen before... he offered her his elbow. He then Proceeded to walk the lady across the street. Made me think... not all police officers are going to give you heck for something and there are people out there that want to make the city a better place. #randomeactsofkindness #bcrcmp
Kindness is the healing force, was printed in the Coast Reporter Newspaper on October 6th, 2016 and references the kindness Cst. Ben Stewart (of the Sunshine Coast RCMP) showed in dealing with a member of his community.
Here in Gibsons, things are pretty quiet. That’s why I was surprised to see one of our RCMP officers running full speed after a shoplifter through the parking lot at the London Drugs store...
This afternoon I witnessed two officers from Burnaby RCMP dealing with a homeless women on Kingsway. She appeared to have some mental health issues and was causing a problem with the Starbucks and got into verbal altercation with someone. I saw the two officers spend a lot of time working to calm down the woman and talk with her. When they decide that they were going to take her to the hospital they had to use some force to get her up and into the car, they then allowed her back out of the car to pack up her stuff. They were very patience with her and her process for packing up. As it is a very hot day out I am sure it was not very easy for them to be standing out there for almost an hour and show such patience and understanding. They treated her with a great amount of respect. I was very impressed with both of them.
Wanted to say a big thanks to Sgt. Woodcox of Kelowna RCMP for keeping me safe after my car stalled on Harvey and Richter today during rush hour. He was calming and courteous and helped me get towed right away. Please pass this on if you can!
Thanks, Heather Cryer
Grand Forks, 2016-08-20
Id like to thank the two officers who bought popcicles for the kids at the water park today, its nice for our kids to see you up close and personal and you made their day, I only wished I had taken a picture, cant believe I didn't do that. It was amazing to see the policing interacting with our kids giving a positive connection with them, I know my grandchildren were so excited to talk to them, we need more of this so many kids just hear about police not positive and I for one appreciate what they did my grandson just turned 3 and he's afraid of everyone but he went up to them and got a Popsicle and said , thank you officer. It was great...I always tell him positive things about the police I'm proud it stuck n they proved it.
Tumbler Ridge, 2016-08-13
I wanted to say a big thank you to all the members that were in Tumbler Ridge for the August long weekend during our Grizfest music festival. I am the camp attendant at the Monkman RV Park in town. The park was very full. The RCMP members came through the campground on Friday talking to the guests and continued to have a presence driving through and stopping to talk to myself and guests throughout the weekend. I know their presence contributed to the positive weekend experience here at the RV Park and overall throughout the busy weekend in town. Thank you all for your dedication to keeping my community safe.
Morning! I'm not sure who to contact and I figure this is the best place. I just wanted to send a HUGE thank you to the officers that took a few minutes out of their busy day yesterday to answer the many questions my daughter had about what they were doing. They were the Integrated Road Safety Unit that was down around Scott Rd and 72nd yesterday afternoon/evening. I think it was constable Schmidt and the boss man Don? Anyway, if you can get this to them, to say thank you again and that it really meant a lot to her and I think it's so important for children to know who the good and safe people are that can help them, that would be much appreciated. She was sooo excited the whole way home after and all evening.
They stopped back after dinner with her sister so that she could get to sit in the car and ask questions and they even each got issued a "real ticket" one for not cleaning their room and the other for taking her sisters stuffed animals. The girls are 5 and 6 1/2 so this was quite exciting for them.
Dease Lake, 2016-06-21
On the evening of June 21, 2016 while returning from a two week trip to Alaska. Our family had serious rollover accident about ten miles north of Dease Lake on the Cassiar Hwy.
Cst. Jaime Moffat responded to the scene after receiving a report from a local citizen. No one was seriously injured and Cst. Moffat brought the four of us back to town and began a search, to find us a place to spend the night. She went far beyond our expectations and located a family that took us in.
The next day, Cpl. Steve Woodcox and Lynnda Rygaard at the Dease Lake RCMP Station made us welcome by allowing us to use their Lunchroom to make phone calls to insurance companies, family, and others to arrange our return to the U.S.
The kindness shown by these RCMP employees over a period of three plus days helped us to recover emotionally and aided significantly in our ability to make our way back home.
Thanks! to the RCMP and Residents of Dease Lake for their love and care. You are appreciated and will never be forgotten...
Sincerely, Dennis and Janet Childers
This is a complimentary letter. Your officer, David Purghart, hope I got that right was checking for distracted driving on no. 3 rd in Richmond bc on June 15-2016. Well, I ran out of gas.
Constable David pushed me through an intersection where I could park my vehicle and go and get gas. What an exemplary individual. I returned to the intersection and wanted to give him a Subway card-but he said he couldn't accept it-rules. Well I just want to say this guy is a fine example of a police officer and he made my day, please forward this to his supervisor with my thanks, thank you David you're all class
On May 30th 2016, we were traveling along the beautiful Lake Mara as a tour group on a bus and decided to take a quick stop to take some pictures. The overwhelming Canadian beauty with its amazing scenery, crisp fresh air, and the bright sun overwhelmed me and made me forgetful. Inadvertently, I left my handbag on the grass while taking some pictures and realized what I had done some 90 minutes later at our next stop. A deadly chill paralyzed me my passport, credit cards, cash all of my most valuable possessions were left inside my expensive purse. The situation was devastating as this was the second day of our ten-day trip throughout Canada. My catalepsy suddenly turned into a severe anxiety attack and I called 911. I had a difficult time trying to explain to the operator my location and the purpose of my call. A police car was sent to my location, and it was then that I was greeted by an officer from Revelstoke RCMP. Patiently he gathered all information and asked for me to wait. I believed that my chances of recovering my purse were slim to none; The officer was simply too young and too handsome to help me in this matter. However, about ten minutes later, he called me to deliver some magnificent news an extremely similar purse was located. Because I was in a group and our tour had do keep moving, I had no choice but to go to our next stop a city an additional 30 minutes away. He had to have driven with the speed of light, because it only took him 45 minutes to retrieve my purse and deliver it to me, but not before stopping 100 yards short of our bus to give someone a well deserved speeding ticket.
I would like to express my gratitude to the Canadian Police Department for being professional, proactive, and determined to help a tourist in need. To the Officer from Revelstoke- you were efficient, swift to act, and terribly handsome. Thank you from the bottom of my heart for all of your help in this matter.
Sincerely, Dr. Tatiana Schaumann
On the evening of May 20, I was arriving home with my wife and two young children at our Burnaby townhouse complex. As I was nearing our home, I spotted a strange man standing on the road, bent over, trying to start a chainsaw. I had never seen this man before, and you could immediately tell by looking at him that something was very wrong. I drove past him to our unit and pulled in to the garage. As I got out of the car, I could hear him angrily shouting out, demanding to speak to "somebody from the strata council". It was obvious he was very angry, and clearly had an issue with the strata council. As he continued shouting, he successfully started the chainsaw. There was absolutely no reason for him to have a chainsaw (there are no trees in the area), other than to use it to cause property or personal damage, which seemed to be his intent. I immediately closed the garage door and phoned 911, sending the kids upstairs. I explained the situation to the 911 operator and, impressively, the Burnaby RCMP was onsite with multiple vehicles and officers in under two minutes. They immediately detained the man in question (before he caused any damage), and then spoke to the multiple residents who had called 911. I was so impressed with the speed, response and professionalism of the Burnaby RCMP. This was a pretty bizarre and potentially dangerous situation, and I want to sincerely thank the Burnaby RCMP, and specifically the individual members, that responded so quickly to ensure the safety of our neighbourhood families and homes. So often our police are taken for granted, but when something like this happens it certainly makes you appreciate how essential they are to our community safety, and I wanted to express my heartfelt gratitude and appreciation for a job very well done.
Sincerely, Tim Lang
I attended the Safety Skills Challenge, for women only, on Friday May 13th.
First, I want to thank the Burnaby RCMP and the riding members there. What a great idea.
I struggled at times to complete the course. I learned to ride late in life. I had great training in Ontario and I have worked hard to build street and highway skill here in BC. I follow my husband and he is a good teacher. He and I came together Friday. He watched me, and he was so impressed with the patient, supportive, and respectful teaching going on, as well as with how much I learned, that he came back on Saturday. He didn't do so well either, but now the two of us will be working to 'fine-tune' our riding skills based on what we learned.
So, second, we want to compliment everyone there helping riders learn. There was no judgment evident. That means a lot to me. I've worked harder than you can imagine to learn what I've learned so far, certainly harder than any of the burly bikers that sometimes give me a hard time.
All my husband and I experienced Friday and Saturday was genuine care that we learn what the skilled RCMP riders know about keeping themselves safer on the roads.
My dad was in the RCMP for a number of years. I know there is bad press sometimes these days. He wanted to join the RCMP from the time he was a little boy because the RCMP to him meant quality policing and exceptional professionalism. I am so proud of my dad because that is what I saw him and his fellow members represent. That is also what I saw on Friday.
Again, thank you to all, Wendy Blatta
Williams Lake, 2016-04-25
Thank you all so much for your hard work and dedication toward making Williams Lake a safer place. This is my home, my town, where my heart belongs, and I want to be able to watch my kids walk to school without worrying who is sharing the sidewalk with them. I want things the way they used to be, when you could take a walk at dusk and not have to worry about the people driving past you. After Monday morning's events, it has become clear just how invested our RCMP is in making those things possible again. Again, thank you to the Williams Lake RCMP for serving our community.
Thank You to our Williams Lake Detachment for keeping our Community safe this morning regarding the Lockdown. I have been seeing a lot of Police Activity lately in town and it is truly appreciated that they are doing everything they can to protect us from those criminals.
Williams Lake....a big thank you (more than simple words can say) to our men and women on the force. Most of us know how tough things are and how hard you try to keep the peace. I have so much respect and admiration for all of you! Keep safe.
Big thanks to the Williams Lake RCMP for your quick response closing our schools today and keeping the students safe. Catching the criminal is great but doesn't hold a candle to protecting the children. Thank you!
I would like to thank the Williams Lake RCMP for all they sacrifice everyday to keep our families safe. Thank you so much.
Thank you to the hard working RCMP members who keep our communities safe. I am so thankful for your courage and dedication. And thank you to your families as well. I pray for your safety, and for wisdom as you deal with difficult, unsafe situations.
A Big Thank You to the RCMP for keeping our community of Williams Lake safe . A great job indeed.
Burnaby, B.C. 2016-04-23
This evening, we were pulled over by an officer from Burnaby, as I had forgotten to renew my car insurance. It was 9pm; our 2 young children had fallen asleep in the back and we were going to have to tow the car. We asked the officer if we could find an Autoplan shop, could we just quickly go and renew the insurance? He told us he would wait behind us to make sure we didn't get into a collision, and called me a taxi while my husband waited in the car with the kids. The interaction was so warm and friendly, I left in a positive frame of mind instead of the irritation and annoyance I would have
expected after receiving a hefty fine.
I wanted to write and say how much I appreciated the message my 6 year old son received - that police officers are helpful and kind and not threatening.
Thank you Officer for taking safe care of our family tonight. Your kindness is appreciated.
Renu Goodenough and family
Surrey, B.C. 2016-04-08
I am writing to express my appreciation for the assistance I received on Friday, April 8th, from one of your staff receiving calls on the Surrey RCMP non-emergency number.
That afternoon I came out after work a the SFU Surrey campus to find a cable dragging under my car. I couldn’t determine what the cable was for but I was quite concerned about it. I drove back from Surrey to New Westminster where I live. It was late in the afternoon (around 4:00) and I was concerned that I wouldn’t be able to get any assistance with this so late on a Friday afternoon. I dropped by the Kal Tire on Sixth Street in New Westminster. After kindly taking the time to look at my car the assistant manager there advised me that my catalytic converter was missing and in his opinion it had been stolen. I was quite surprised by this; I had never heard of thefts of catalytic converters before.
I was somewhat concerned that this was so unusual that when I called ICBC the claims representative may not believe me. I was pleasantly surprised to find that not only was I believed, but that I was treated with complete sympathy and respect.
Next, I contacted the Surrey RCMP non-emergency number about the incident and was again treated with complete sympathy and respect. I explained the situation and in short order had the police file number I needed for my ICBC claim.
Too often people complain too much and don’t appreciate what is good and works well in our society and our lives. In this case a situation that started out as entirely negative ended up turning out as well as possible because of the assistance I received from several people, including the staff person at the RCMP detachment in Surrey. I wanted to write this short note as a thank you to her, but I am sending it to you in the hope that she gets the recognition she deserves from her manager for a job well done.
Williams Lake, B.C. 2016-04-12
I'd like to express our gratitude to two rcmp officers who attended our house fire on Friday evening. I have the male officer's name as Cst. Chris Hansen and there was a female with him, blond hair. They were SO supportive and kind. We watched our entire life go up in flames, and couldn't have asked for anyone more professional and sensitive.
Thank you for being there for our family and friends. We are truly thankful.
Mike and Monica, Jackson and Kate Altwasser
Langley, B.C. 2016-03-17
Just want to say thank you after we came home from work tonight to see an rcmp dog handler & dog in our backyard. He came by after to let us know the person they were looking for had been apprehended. A bit unnerving, but thankful for the outcome & the fact that we were informed. Thank you so much.
The McClurg family.
PS, Our dog who is a lab, totally lost it. He was outside at the time & literally threw himself at the sliding door to get in. He must have known you don't play with a dog wearing a bullet proof vest.
Surrey, B.C. 2016-02-27
I would like to thank Constable Laura Gulaj (Surrey RCMP) for giving me hope in life, in May 2014. She was the police officer who protected me when I was at the weakest stage in life.
Prior to meeting her, I never told any police officers what I was actually experiencing since it is very difficult to speak against a family member. She provided me with a very high comfort level and reliability that I was convinced to stand up for myself and help her help me.
That day, I was facing difficulties speaking as I was extremely nervous. However, Constable Laura Gulaj was patient and allowed me to take my time. She even gave me a personal example, which made me feel confident to be able to continue with my plans to become a police officer once I grow up. To be honest, if she had not responded to the call that day in 2014, I would have probably never seek for help by sharing my horrible experiences. Her actions made me strong and allowed me to stand up for myself.
After the day she attended the call, she called back to do a check-up on me. That call gave me so much strength as I was assured that someone cares about me and I have someone reliable that I can call if I need help again. Today, I am well known in my community for my hard work and I'm working hard towards preparing myself for a career in policing to become a police officer just like her.
The day I had lost all my confidence was the same day that I gained confidence because of her. If she had not gone beyond her duties, the results may have been something that I do not even want to imagine anymore. Constable Laura Gulaj is a hardworking, caring and a warmhearted police officer who has inspired me and I will never forget her service. Thanks to her for teaching me to make the most of my life and not let any negative circumstances decide my capability.
Thank you Constable Gulaj!
Langley, B.C. 2016-02-25
I am a strong believer that if someone goes above and beyond, they should be thanked and recognized.
The police were called on my behalf for a domestic dispute last year. Constable Jason Ryan of the Langley detachment came to the call at the bank, where I was trying to figure out how much money I'd need to leave my boyfriend. The bank manager called the police because I gave too much personal information and she was concerned for me. Constable Ryan sat and listened to me tell my story, he didn't pass judgement, didn't lecture me or make me feel embarrassed or ashamed. He was not at all what I've always thought portrayed a police officer-cold, "this is just a job" sort of attitude. He explained everything that was going to happen step by step so I wasn't lost in the dark and he was very calming and level headed. Watching him talk to my boyfriend, he wasn't disrespectful or judgemental either towards him. You can really tell he cares and loves his job! Even after "keeping the peace" he remained in contact with me to make sure I was doing okay. He really made a difference in my life and my attitude towards police officers. I've always supported police officers because it's a career that never gets as much positive attention as it deserves but with so much negative attention the media gives, it's hard to see the good. I since have gotten back with my boyfriend, he's in AA and we're doing 100% better!
But I cannot thank you enough, Constable Ryan, for just being you! Keep up the good work!!
Kamloops, B.C. 2016-01-26
I had my first ever interaction with a police officer in my life recently. It unfortunately had to do with a sex crime investigation. As the mother of a young girl I was absolutely beside myself.
I do not have the words to express the gratitude I feel towards Constable Kerpan. She was incredibly professional, caring, and went above and beyond the call of duty in every way.
Nothing could ever fix or take back what happened, but she truly made a difference for my little girl and made her feel better. Intelligence comes in many forms, but she is obviously brilliant on many levels. I pity the person that tries to fool her.
I trusted her almost immediately with my daughter at one of the most vulnerable times in our lives. Her attitude was one of strength and no-nonsense, yet her deep compassion was palpable. She is absolutely amazing at what she does.
I want you all to know the difference you make.
Thank you for easing some of the deepest pain we have ever felt in our lives and for making the world a better, safer place.
You are everything and more that we can only dream of that a RCMP officer should be. Thank-you for protecting what is good and right.
We will never forget you.
Langley, B.C. 2016-01-19
Sending out a HUGE Thank You to the RCMP, in particular Constable Aaron Kehler, for coming out Friday night to the Hearties Family Reunion ( #HFR2016 ) for the show When Calls the Heart ( #WCTH ). The Hearties (aka Fans) LOVED having him there, especially the American Hearties! We were so thrilled to have someone come and represent "Jack Thornton" ....a character who is a #Mountie. Fingers crossed that we can do this all over again! We have made Constable Aaron Kehler an Honorable Heartie, as he hold the Canadian Heartie Pin.
Squamish, B.C. 2015-11-27
Good morning Cst. Shields,
When we met yesterday, I don’t feel like I thanked you appropriately for assisting in the recovery of our Black Lab, Onyx. Onyx is not a dog left alone to wander We do live in a quiet neighborhood in Dentville and occasionally if we are back and forth to our car or the kids are playing the gate is left open and she will wander. This is the farthest she has ever gone. I believe that this is because she met a family with a dog on a leash and she followed and played, all the way to 7-11 where she was found by the people who reported her to you. We will be more diligent in the future. The worry we had yesterday during the time she was missing will ensure that. Our worry was ten-fold once we heard that she had made it to 7-11. The traffic there is dangerous enough not to mention that she is a beautiful dog and a very sought after breed. I believed it to be a risk that she would be abducted by someone.
I was actually in the MacDonald’s parking lot as you drove away with our dog. I saw the RCMP car drive across the lot and when I asked a man nearby, he told me that a group of people and an RCMP member were looking after my dog. That was a relief! I got your call only a few minutes later. I also appreciate the fact that because you had my information that you called me directly. I have always had great respect for people that do the job you do and you showed a great example of professionalism and service yesterday. Thanks again.
If you have the contact information for the off duty officer who found Onyx in the first place, please forward this to him so that he will also know that we are grateful for their kindness and actions as well.
My colleague at The District of Squamish, Kellie McIntosh gave me your contact information this morning. I wanted to be sure you knew how grateful we all are. I know that DOS protective services was involved here as well because my wife spoke to someone at the pound who put the details together and facilitated you and I making contact. The whole system just worked well and I hope that all involved are aware of that.
Surrey, B.C. 2015-10-05
Good morning Bill,
As I drive to work in the dark this morning, it’s dark and it’s foggy along King George. I cross 64th and there’s the RCMP with a car pulled over, the officer standing in the street in the dark speaking with the driver of the car. A few blocks up, there’s two more cars, officers standing by a house/apartment. The lights are on, an officer is talking to someone while his/her partner stands back on the porch flashlight in hand.
In both cases, I am reminded that for your people not only does the city never sleep, but in each and every instance, you just simply don’t know what the moment will bring. As I sip my coffee thinking about the complexity of my job, I don’t really have to worry if my life is on the line today.
Later in the morning, I get a call from one of your inspectors, multiple cars headed to an incident elsewhere in the city and a school may be involved. Cars and support are on the way. Communication is very much appreciated and valued. I feel the precautionary measures are well in hand and I am confident all will be well. I feel valued and connected to your work.
So I thought I’d write an email. Your people do amazing work, day in, day out, no matter what the call. They are there. We value them hugely. You probably don’t get enough emails like this.
Thanks to them all,
This message was sent to facebook.com/SurreyRCMP.
I have been composing this letter every day since May 10, the day you issued me a ticket for speeding in a playground zone. Nobody likes getting a ticket, but some people really need one. I really needed one. I was a chronic speeder and a distracted driver. My last violation ticket was more than a decade ago, and quite frankly it was long overdue. But this is the thing that makes this ticket significant to me: I create stress for myself and I am extremely tense. I am often late for events due to my own poor planning. I felt that I was always rushing, tense and pressured. Speeding helped me think that I might make it on time. And so even when I didn’t have somewhere to be, the habit of pushing the the limit continued. On May 10th, I had nowhere to be. It was Mother’s Day and I was heading home with my son. This means not only did I put myself at risk on a daily basis, but I also put my son at risk. So what is my point?
Well, since you handed me that blue slip - the alleged offender’s copy of the ticket - every single day I have made a conscious effort to not drive over the speed limit. Every single day I realize that I need to relax and focus, and that pushing the pedal down harder will not get me to my destination fast enough to merit the risk I put on others and myself. I laugh to say that one of biggest concerns I have driving now is not knowing the speed limit in unfamiliar areas, and the times my speed gets away with me a little while going downhill.
And so I thank you from the bottom of my heart for your kindness during the transaction. How you graciously told me,
It was just a mistake, when I confessed that it was hard to sign the ticket because I was shaking so badly. And I thank you for the reality check - the chance to reflect on how I allow stress and tension to creep into every aspect of my life and amplify it with inappropriate habits. I really truly feel that you have made a positive lasting impression on my life for having stopped me, and reminding me that no destination is important enough to be reckless and to have such a cold disregard for those with me and around me. I think many people feel angry when they get tickets - feel sorry for themselves to be burdened with financial inconvenience - feel resentful for having been
caught and therefore make an effort not to be
caught again, but not to correct the behaviour. People paint police officers as the
bad guys rather than taking responsibility for their own actions.
I just wanted to take the time to thank you. It is overdue, but not - because 5 months later I have not forgotten the message you delivered with professionalism and courtesy. Thank you for doing a great job serving the community and keeping people safe. I truly appreciate the change it has made in my psyche and in my habits.
Fort St. John, B.C. 2015-08-27
This message was sent to the Mayor on the City's Facebook page.
To the kind and wonderful and gentle amazing RCMP officer who walked our block early this morning with a little toddler in his arms looking for his family. I watched this officer show so much kindness and tenderness to this little guy I actually cried. Thank you Sir whomever you are...stay safe in the line of duty.
Yesterday, early in the morning, Fort St. John RCMP received a report that a 2 year old boy was walking down the street by himself wearing only a t-shirt and diaper. Cst. Christopher Pankratz located the toddler. A father himself, Cst. Pankratz reassured the little boy, picked him up and proceeded to walk the neighbourhood looking for his family. It took 45 minutes to locate the house where the tyke belonged.
Terrace, BC 2015-08-13
Re: Constable Aaron Muzzerall
To Whom It May Concern:
I would like to report how very impressed I was, and no doubt a number of other people, with Constable Muzzerall’s effort at preventing a forest fire.
My husband and I were up in the Nass visiting friends in each of the villages and were returning to Terrace for the day. Just past Rosswood, nearing Terrace, we saw smoke up ahead. As we rounded the corner we saw a fire on the side of the road. A tree had come down and hit the wires; one had broken and had sparked the fire. A few cars were already off to the side and had radioed the call in (no cell service there). We were standing around feeling helpless as we had a rental car with, of course, no equipment that could help stop a fire. After about 30 minutes a RCMP car came from the (Rosswood side) lights and sirens going. We thought it was the lead vehicle for the fire crews.
Instead, Constable Muzzerall jumped out with a fire extinguisher. We smiled thinking that wouldn’t do anything as the blaze was getting pretty big and seemed to be well into at least one tree. He tried to go at it from the front but got blown back. He went in behind and (amazingly) got the fire significantly reduced. He then grabbed a shovel from his car and was beating at the fire, smashing it out. He dug and threw dirt on it and so on. He just kept going. We felt terrible that there was nothing we could do to help.
After about 30 more minutes, a RCMP vehicle came from the Terrace side. Again, we thought, now the fire fighters will be here. Still no. Constable Muzzerall called to see if this officer had a fire extinguisher. This officer grabbed it and hurried to Constable Muzzerall. Again, Constable Muzzerall was able to get the fire greatly reduced. Finally a helicopter came overhead, took a look and left. The Terrace officer (I’m sorry I didn’t get his name but he was the one that gave me Aaron’s name) politely asked us to move on as the helicopter was going to be dropping water on the area.
Constable Muzzerall must have worked steadily for more than an hour trying to contain this fire. If he had not done what he did, there may well have been a serious forest fire in the area.
I am forever thankful for the work police officers do day in and day out but what Constable Muzzerall did was not only above and beyond but went unnoticed but for the few of us there.
(If a homeless man in Langford returning found money can
go viral I sure wish this story could!!)
With extreme gratitude,
Ladner, BC 2015-08-06
I just wanted to quickly let you know we made it to Ladner. And thank you again for your immense help and care you showed to our family, from the minute you came to us beside the road, to the minute you dropped us off this afternoon all the way in west van. I will NEVER forget your kindness and willingness to be in the moment and be involved. Very very inspiring in your simple true strength and humility.
Thank you again. I will do for someone one day, what you have given. And I will remind my children again and again in our story of this day, of the precious life lessons learned. So they will do the same.
Chloe, Alex, Lukas, Thomas, Jana and Ekho
Background in Constable Christy Veenstra words:
"I was off duty and driving home from Edmonton to Vancouver and saw a car fire. I stopped and helped the family. Me and another girl Amelia drove them to Clearwater (about 45 minutes). The next day I went back to Clearwater with one of my hockey team mates and we drove them to a friends in West Vancouver. We have set up a donation page for them as they have no car or house insurance."
Note: The member has also contacted Lego on the family's behalf because they lost all their Lego in the car fire. Lego has agreed to do something for them.
North Vancouver, BC 2015-07-30
Linda and I want to once again offer our thanks and sincere appreciation to you Constable Julie Ash for your assistance which was essential and effective in arriving at (we think) a satisfactory solution with our situation. Your understanding, reassurance and calm manner was comforting to us and, when combined with some straight talk, made all the difference.
We especially appreciate your attendance at our meeting yesterday including your confirmation of the items agreed. Again, your approach was calm, direct, professional, and effective.
While all of this may be "just what you do" as a police officer it was new to us and very impressive. We are very happy to have the RCMP in our community to deal with both criminal and simpler(?) civil matters such as ours. We are hopeful that this current issue is now resolved and we will not have to call you again, however we will not hesitate to do so if necessary.
Linda and John Davidson
Cobble Hill, B.C., 2015-07-02
On Sunday morning, a young deer had been injured in Cobble Hill. BC. The only people who would respond were the RCMP. On loan to Shawnigan Lake from the Westshore detachment, Constable Jonathan McKinney attended promptly. He exhibited a level of kindness and humanity that was unexpected. He was courteous yet forthright and discussed the various options available. All agreed the deer should be put out of its misery and this he did without waiver. Undoubtedly a deer call is routine to the RCMP but to the public it can be an event. Thank you Constable McKinney for your finesse!
North Vancouver, 2015-06-03
The owner’s four year-old daughter, Caper, was so happy about her daddy getting his bike back, that she sent a thank you card and message.
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